Privacy Policy

Our data
We are Norday and we are registered with the Chamber of Commerce under number 24326353. We are located at Hofplein 19, 3032 AC Rotterdam and at Prins Hendrikkade 21-D, 1012 TL Amsterdam. You will find all our contact details on the contact page.

At Norday, we believe privacy online is important. On this page you will find more information about the data we collect and what we do with it.

The GDPR is the law for the protection of privacy and personal data. Under this law, an organization that works with personal data has certain obligations and the person whose data belongs to it has certain rights. This privacy policy is intended to inform you about your rights and our obligations under the GDPR.

1. Basis for processing
Norday only processes personal data if there is a valid reason for doing so. Under the GDPR, there are a number of reasons, so-called “bases”, that justify the processing of personal data. The principles that Norday uses when processing personal data are:

  • Execution of agreement
  • Actual obligation
  • Legitimate interest
  • Permission

2. Data that we collect and process
We will always treat the personal information you provide to us confidentially. We will not make your personal information available to third parties without your permission. Below you will find an overview of the personal data we process:

  • First and last name;
  • Phone number;
  • E-mail address;
  • IP address;
  • Location data;
  • Information about your activities on our website;
  • Internet browser and device type.

Norday uses (third party) cookies and other technologies to increase your online ease of use and to determine how you use the site.

If you want to disable cookies, you can do this via your own browser. More detailed information about managing cookies with specific web browsers can be found at the browsers’ respective websites.


When you visit our website or use some of our products, the servers automatically store information, such as the URL, IP address, browser type and language, and date and time of your visit.

3. Special personal data
Some personal data are extra sensitive because their processing can have a major impact on someone’s life. This data is extra protected by law. Personal data of children is always sensitive and therefore receives extra protection.

4. Purposes of the processing
In addition to the uses mentioned elsewhere in this privacy policy, we may use your personal information to:

  • Improve your website visit by personalizing the website;
  • Send you information about IN10 that we think may be of interest to you by post, email or other means and send you marketing communications relating to our company;
  • Promote the use of our services to you and share promotional and informational content with you in accordance with your communication preferences;
  • Send you information regarding changes to our terms of service, privacy policy (including the
    Cookie Policy), or other actual agreements;
  • Delivery of services and invoicing;
  • Process an application;
  • Comply with legal requirements.

5. Rights of the data subject
As a data subject you have the following rights:

  • The right of access;
  • The right to be forgotten;
  • The right to rectification and addition;
  • The right to data portability;
  • The right to limit processing;
  • The right regarding automated decision-making and profiling;
  • The right to object to data processing.

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Norday and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to

6. Retention periods
We only store your personal data for as long as necessary to achieve the purposes for which your data is collected and/or to promote the legitimate interests of Norday, such as compliance with legal retention periods. If Norday no longer needs the data for the aforementioned purposes, Norday may retain the data for archiving and possible legal proceedings.

6. Bewaartermijnen
Wij bewaren je persoonsgegevens alleen zo lang als nodig is om de doelen te realiseren waarvoor je gegevens worden verzameld en/of om de gerechtvaardigde belangen van Norday te behartigen, zoals de naleving van wettelijke bewaartermijnen. Indien Norday de gegevens niet langer nodig heeft voor de hiervoor vermelde doelen, dan kan Norday de gegevens bewaren voor archivering en eventuele juridische procedures.

If we process your personal data to answer a question from you, we will store that data so that we can answer possible follow-up questions or handle a possible complaint.

7. Providing your personal data to third parties
We use external advertising companies (Google) to display advertisements when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits (to this or other websites) in order to provide advertisements about goods and services of interest to you. If you would like more information about this or would like to prevent these companies from using this information, please click this link.

If you want to disable cookies, you can do this via your own browser. More detailed information about managing cookies with specific web browsers can be found in our cookie statement. You should consult the privacy policies of these third parties for more detailed information about their actions, as well as for instructions on how to opt-out of certain matters. This privacy policy does not apply to these sites as we cannot control the activities of these other advertisers or websites.

8. Security of your personal information
Personal information you provide is secured by us or partners on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All personal information is protected by appropriate physical, technical and organizational measures.

9. Automated decision making
We do not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a human being involved (for example an employee of ours).

10. Questions or complaint?
Do you have a question or complaint? Then you can send an email to

We at Norday would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: